Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of SIA useless solutions website zepheer.eu and its intellectual property (“Website”), its online store and services. By browsing or using the Website, you acknowledge that you have read, understood and agree to comply with these Terms. If you do not agree, please do not use our Website.
1. Information About Us
SIA useless solutions (“Zepheer,” “we” or “us”) is a private limited company registered in Latvia, specialising in the engineering and manufacture of high‑performance computing (HPC) liquid‑cooling and heat‑recovery systems.
Company name: SIA useless solutions
Registration address: Jelgavas nov., Platones pag., "Stacija Platone", LV-3021
Registration number: 41203051725
E‑mail: btc@zepheer.eu
As required by the EU e‑Commerce Directive, we provide our full legal name, registration address, contact details and VAT number. This enables customers to identify and contact us before entering into a contract.
2. Definitions
“Website” means the Internet site located at zepheer.eu, including all subpages and online services.
“User” means any person who accesses or uses the Website, whether registered or not.
“Content” means all information, text, graphics, photos, product descriptions, technical drawings, audio, video or other materials available on the Website.
“Products” means our liquid‑cooled racks, coolant distribution units (CDUs), stainless‑steel collectors, dry coolers, containers and any other hardware sold through the Website.
“Services” means engineering, manufacturing, installation, commissioning and after‑sales support offered by Zepheer.
3. Acceptance of Terms
By accessing or using the Website, you accept these Terms and agree to comply with all applicable laws and regulations. If you purchase Products or Services through the Website, additional specific terms may apply; those will be provided during the ordering process.
4. Amendments to the Terms
We may modify these Terms at any time. We will publish the updated Terms on this page. Continued use of the Website after an update constitutes your acceptance of the revised Terms. If any provision is held invalid, it will not affect the validity of the remaining provisions.
5. Purpose of the Website
The Website provides information about our Products and Services and allows Users to request quotations or purchase certain standard Products online. Information on the Website is provided for general guidance only and does not constitute binding technical advice or a contractual offer. We reserve the right to modify or discontinue any part of the Website without prior notice.
6. User Obligations and Acceptable Use
Users agree to:
Use the Website only for lawful purposes and in accordance with these Terms.
Provide accurate, current and complete information when ordering Products or Services.
Not disrupt or interfere with the security of the Website or abuse any service on the Website.
Not attempt to gain unauthorised access to any part of the Website, other accounts or networks.
Not transmit or publish any malware, spam, defamatory, obscene or otherwise illegal material.
7. Orders, Pricing & Payment
Orders for Products may be placed via quotation or online ordering, depending on the Product. When you submit an order, you are making an offer to buy the Products subject to these Terms. We will confirm receipt of your order and subsequently confirm acceptance once availability and pricing have been verified. Prices are stated in EUR and exclude any applicable taxes or shipping charges, which will be specified before you place your order. Payment terms will be provided during checkout or in the quotation.
8. Shipping & Delivery
Delivery times are estimates only. We will make reasonable efforts to deliver Products within the indicated timeframe but cannot guarantee it. Title to Products passes to you upon full payment. Risk of loss or damage passes when the Products are delivered to the carrier.
9. Returns & Cancellations
We manufacture many Products to order. Under EU consumer protection laws, consumers generally have a 14‑day right of withdrawal for distance contracts, but this right does not apply to goods that are made to the consumer’s specifications or clearly personalised (e.g., custom racks or containerised systems). Standard, unused Products may be returned within 14 calendar days after delivery if the right of withdrawal applies. To initiate a return, you must notify us in writing within the cancellation period. Returned Products must be in their original condition and packaging. You are responsible for return shipping costs unless the return is due to our error.
10. Intellectual Property
All Content on the Website is owned by SIA useless solutions or its licensors and is protected under Latvian and international intellectual property laws. You may view, print or download excerpts for your personal, non‑commercial use. Any other reproduction, copying, redistribution, modification, creation of derivative works, or use of the Content for commercial purposes is prohibited without our prior written consent.
11. Limitation of Liability
To the maximum extent permitted by law, Zepheer disclaims all warranties, express or implied, regarding the Website, Products and Services. In no event shall Zepheer or its directors, employees or suppliers be liable for any indirect, incidental, consequential or punitive damages arising out of or related to your use of the Website or purchase of Products. Our total liability under any circumstances shall be limited to the amount you paid for the relevant Products or Services.
12. Indemnification
You agree to indemnify and hold Zepheer, its directors and employees harmless from any claims, damages, losses or expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Website.
13. Third‑Party Links and Content
The Website may contain links to third‑party websites. These links are provided for convenience only. We do not endorse or control the content of those sites and accept no responsibility for any third‑party material or websites linked to or from the Website.
14. Personal Data & Privacy
We are committed to protecting your personal data. Please read our Privacy Policy for detailed information on how we collect, use and protect personal data and your rights under the General Data Protection Regulation (GDPR). The GDPR requires privacy notices to be concise, transparent, intelligible and written in clear language . When we collect personal data, we provide information about the identity of the organisation and our data protection officer, the purposes of processing, retention periods, recipients of data and your rights .
The notice clarifies that they do not collect personally identifiable data and only collect access data (pages viewed, IP address, operating system, browser) to improve services . Similarly, Zepheer collects minimal analytical data (e.g., IP address, browser type and pages visited) solely to enhance the Website. We do not sell personal data. You may disable cookies using your browser settings, but some features may not function properly.
15. Cookies
Our Website uses cookies and similar technologies to enhance user experience and analyse traffic.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Latvia and the European Union. In case of dispute, we encourage you to contact us first to resolve the issue amicably. If a dispute cannot be resolved amicably, the courts of Latvia shall have exclusive jurisdiction . Nothing in these Terms restricts your statutory rights under applicable consumer protection law.
17. Severability
If any provision of these Terms is held invalid or unenforceable by a competent authority, the remaining provisions will remain in full force and effect.
18. Contact
For questions about these Terms, or to exercise your rights or make a complaint, please contact us using the contact details provided in section 1.
Last updated: 10 February 2026